Plastic Society
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Returns

We are confident you will be happy the products your purchase as we aim to describe items as accurately as possible and hand check all orders before they are dispatched to ensure they are to the highest standard. However, if you are unhappy with your goods we will happily issue a replacement or refund assuming they are returned within 7 days of receipt for UK customers and 14 days for international customers, unworn, and in original and resalable condition.


Please note that customers are responsible for covering the full return cost. Once the returned item has been received by us you will be entitled to receive an exchange or a refund (excluding original postage cost). We aim to process all returns within 2 working days of receiving them and as long as returned items meet our refunds criteria, your refund will be with you 24-48 hours after your return is processed. Customers will be notified by email once a return has been processed.

 

All returned goods should be posted to the following address: 

 

Plastic Society (Returns)
Unit 28
1 Chapel Terrace
Brighton
East Sussex

BN2 1HB

U.K.



Returns Terms and Guidelines

  • All returned items must be unworn, unwashed, complete with original tags and/or packaging if applicable.
  • We are not responsible for the return shipping costs of the items.
  • All Items must be in original, resalable condition.
  • Please make sure all returned items are well packaged, as not to be damaged in the post.
  • Please make sure all return packages are sent with a reliable mail service as we cannot take responsibility for items damaged or lost in the return transit.
  • Please refer to our terms and conditions for further information on returns

 

 
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